Data Deletion Instructions
1. Your Right to Privacy
First, your privacy is our main goal at MusicKanHeal. Therefore, we provide these clear Data Deletion Instructions for all our users. Specifically, we want you to have full control over your personal info. Consequently, this page helps you remove your data from our systems quickly.
2. The Manual Request Process
To start with, you can request a manual deletion. Specifically, please send an email to support@musickanheal.com. Furthermore, make sure to include your registered email address in that message.
Following this, our team in Coppell, TX, will start the removal. Typically, we finish this task within 48 business hours. Afterward, you will get a confirmation email once the process is complete.
3. Removing Data via the Mobile App
Conversely, you might want to use the app for a faster result. Initially, you should open the MusicKanHeal app on your device. Furthermore, please navigate to the “Account Settings” menu.
Within that section, you must find the “Privacy” tab. Moreover, simply tap the button labeled “Delete My Account.” As a result, your account and all saved progress in the Nashville Number System will be wiped.
4. Understanding Data Impact
Importantly, deleting your account means your data is gone forever. For example, we will remove your name and lesson history. Nevertheless, some financial records must stay for legal reasons. For this reason, we retain tax data as required by USA law. For more details on these standards, you can check the Apple Privacy Policy for app users.
5. Additional Support and Help
Ultimately, we are here to help if you face any technical issues. If the app settings do not work, please do not hesitate to Contact Us. We are truly committed to protecting your digital footprint. Thank you for being a part of the MusicKanHeal family.
